Appliance repair for renters and property managers

If you rent

• Check who owns the appliance. If it came with the unit, the repair usually goes through the owner or the management company. If you bought it, you can call us directly.
• Report it in writing. Send the manager a message with the appliance, the brand, what it is doing and when it started. Add a photo of the model tag if you can. This speeds up approval.
• Stop the damage first. For a leak, close the water valve and tell the manager the same day. For a refrigerator, keep the doors closed.
• You can give us the details. If your manager asks you to arrange the visit, call us. We can send the diagnosis and the price to the manager for approval before any repair.

If you own or manage rental units

• Work orders. Call with the unit address, the tenant's contact and the problem. We coordinate the visit time with the tenant.
• Access. We work with tenants at home, lockboxes or on-site staff, whichever your building uses.
• Approval before repair. After the diagnosis you get the cause and one price for the repair. Nothing is repaired until you approve it.
• Photo report. You receive photos of the model tag, the failed part and the finished repair.
• Repair or replace. When a repair costs too much for the age and type of the appliance, we say so plainly, so you can decide on replacement.
• Invoices per unit. Each invoice lists the property address, the unit, the appliance, the work done and the warranty.

Price and warranty

The diagnostic visit is $89 and it is waived when the repair is approved. Repairs carry a 90-day warranty on parts and labor.

What we see most in Sherman Oaks rentals

• Dryers that take too long to dry because of long vent runs. More →
• Stacked laundry centers with worn suspension or a failed drain pump. More →
• Refrigerators with defrost failures. More →
• Washer leaks in upstairs units. More →